Terms and Conditions

  • Terms and conditions updated as of 12/05/2025
  • Non refundable deposits are required on all cake orders
  • Once paid, non refundable deposits will not be retuned for any reason. Please do not ask as refusal often offends. Please be aware that once your deposit is paid, that space has been allocated to your order. Time has been spent dealing with your consultation and confirmation of details and we will not be left out of pocket for that time.
  • Minimum €30 non refundable deposit will be taken on cake orders. We may ask for more for a larger order or if you initially request any items that have to be sourced or ordered in specially.
  • Non refundable deposits are also non transferrable to a new date.
  • There is a whole separate list of terms and conditions for wedding orders of any size and they should be requested in writing by emailing info@jennyscupcakes.ie
  • We do not take deposits on cupcake orders unless you request detailed, specific toppers.
  • All orders require payment in full 7 days before delivery/collection date
  • Once full payment is made, that is fully non refundable.
  • If you choose to pay your order in full before that 7 day period, please be aware that it will be non refundable.
  • The only circumstance that would allow us to refund this payment would be if we get another order equalling the amount you have paid. In that case we are happy to refund minus the deposit.
  • Collection from our work address is not possible.
  • We require collection/delivery information to be confirmed in writing 7 days before your order is due. We have meeting points usually in Barntown and Wexford town to facilitate collections.
  • If you have any issues or questions in regards to our t&c please inform us in writing to info@jennyscupcakes.ie
  • If necessary we are happy to alter t&c to suit your specific order, and would be confirmed by both parties in writing.
  • Orders must be placed in writing to ensure we have all the correct details we require. Please feel free to call in advance if you have any questions
  • We reserve the right to amend t&c where necessary to protect our business and its staff.
  • Abusive and aggressive behaviour will not be tolerated, and behaving as such to any member of ‘Jennys Cupcakes’ will allow your order to be cancelled, and any payments made will not be refunded.
  • Please be aware that despite offering nation wide delivery, we are based just outside Wexford town and most orders would be required to be collected around that area